Support
Googleline is committed to providing exceptional customer support to ensure a seamless recharge and bill payment experience. Our support team is available 24/7 to assist you with any issues or queries.
How We Can Help
- Troubleshooting recharge or payment failures
- Assistance with account management
- Guidance on using our platform
- Information about refunds and transaction status
Contacting Support
Email: support@googleline.in
Phone: +91-9876543210
Live Chat: Available on our website during business hours (9:00 AM to 6:00 PM IST)
Response Time: We aim to respond to all queries within 24-48 hours.
FAQs
Visit our FAQ section on the website for answers to common questions about recharges, payments, and account management.
Grievance Redressal
If you have a complaint, contact our Grievance Officer as per the Information Technology Act, 2000:
Name: Mr. Vikram Sharma
Email: grievance@googleline.in
Phone: +91-9876543210
Response Time: Within 30 days
Escalation
If your issue remains unresolved, you may escalate it to our senior support team by emailing escalation@googleline.in.